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Can I pick up my order?
Yes If you prefer to pickup your order from our Plumbers Merchant/ Trade Counter / Bathroom Showroom
please select this option when proceeding through the Checkout. "Store Up N3 2HY"
We will then telephone you once your items are ready for collection and of course,
there will be no delivery costs incurred.
We are currently offering FREE Delivery on all orders over £100.00 inc vat
With in United Kingdom and Mainland Only:
(xSmall Parcel/ Small Parcel / Medium Parcel / Large Parcel)
Sent via APC Delivery
Items: e.g: Accessories / Taps / Showers / Heating & Plumbing / Spare Parts
xSmall Items: £10.00 (xSmall Parcel) 0-2 KG
Small Items: £15.00 (Small Parcel) 2-5 KG
Medium Items: £25.00 (Medium Parcel) 5 - 15 KG
Large Items: £30.00 (Large Parcel) 15 - 25 KG
Our carrier deliveries are made between the hours of 8PM - 6PM
(Delivery Dates Depend on Please See Individual Product for Estimated Timescale)
If you have any questions regarding cancellations or returns,
please call our customer care team on 0208 3466 669
Email: email@example.com or firstname.lastname@example.org
We display this information on each product page, as some of our items have different delivery dates from others.
If there are any unexpected delays, we will contact you via email / telephone to inform you of this.
United Kingdom and Mainland Only:
Extra Surcharges Charges depend on location: POA
Isle of Wight
Isle of Man
European delivery rates: Charges depend on location: POA
Middle East delivery rates: Charges depend on location: POA
Asia delivery rates: Charges depend on location: POA
Africa delivery rates: Charges depend on location: POA
Australia/ New Zealand delivery rates: Charges depend on location: POA
USA/ Canada delivery rates: Charges depend on location: POA
All Import duty charges TAX & VAT These charges are the buyer's responsibility.
We are currently offering FREE Delivery on all orders over £500.00 inc vat with in M25 London area only
Due to the nature of goods being, fragile we use our own vans to do delivery.
Fragile xLarge ceramic Items: e.g: Basins / Vanity Units / Furniture / Toilets/ Bidets / ie Multiple Purchases.
Depend on location with in M25 London area only :
depend on location with in M25 London area only :
Due to delivery companies unable to insure goods for damages:
Fragile xxLarge Glass Items: e.g: Baths / Screens / Glass Shower Enclosures / Trays / Glass Mirrors/Cabinets Heavy ie Multiple Purchases.
Please email or live chat us before.
For delivery outside M25 Area Charges depend on location: POA
Message us for size & weights
Or To organise your own
For delivery outside M25 Area
Please see below URLS for delivery
www.anyvan.com or www.shiply.com
Empress Bathrooms / Empress Building Centre Ltd: one of the longest established independent bathroom & plumbing retailers.
EST 1987: 32 + years industry experience.
Massive fully stocked 3,000 sq ft warehouse.
2000 sq ft showroom - you can visit and view items before commit to buy.
All items can be collected from our Finchley Central London N3 2HY showroom & warehouse.
Most of our items can be delivered next or 2-3 working days.
Dedicated sales & customer service hotlines.
If you can't find what you're looking for !!!
Our friendly and knowledgeable sales & customer service teams are here to help call us on 0208 3466 669 or
email: email@example.com / firstname.lastname@example.org
Full UK technical & after sales help lines.
All price inc VAT & full VAT invoice is supplied.